Legal notice

Last updated: July 28, 2026

This Legal Notice provides information about the ownership and operation of the Paint Calmly online store.

Website Operator

The Paint Calmly website and online store are owned and operated by:

MRS NEGOCIOS DIGITAIS LLC
911 E Atlantic Blvd, Ste 101
Pompano Beach, FL 33060
United States

Store name: Paint Calmly
Website: paintcalmly.com
Email: support@paintcalmly.com
Phone: +1 641-705-8487

MRS NEGOCIOS DIGITAIS LLC is the merchant and seller responsible for transactions completed through the Paint Calmly online store.

Business Activity

Paint Calmly is an online retailer specializing in paint-by-numbers kits, personalized paint-by-numbers kits, painting accessories, and related creative products.

Paint Calmly operates exclusively as an online store.

The business address listed above is provided for business correspondence and legal contact purposes. It is not a retail store, showroom, customer pickup location, or return facility.

Customers must contact support@paintcalmly.com before returning any product. Returns sent without prior authorization or to an address not provided by our customer support team may not be accepted or refunded.

International Production and Fulfillment

Paint Calmly works with authorized third-party production, fulfillment, and shipping partners located outside the United States.

Products may be manufactured, prepared, packaged, fulfilled, and shipped from facilities outside the United States.

MRS NEGOCIOS DIGITAIS LLC remains the seller responsible for customer orders, customer support, returns, refunds, and the application of the policies published on the Paint Calmly website.

Information about order processing, international shipping, estimated delivery times, prepaid import charges, tracking, and separate shipments is available in our Shipping Policy.

Prices, Taxes, and Payments

Unless otherwise stated, prices displayed on the Paint Calmly website are in United States dollars.

Applicable sales tax may be calculated and charged during checkout based on the customer’s shipping address and applicable tax requirements.

International import duties, import taxes, customs clearance charges, and applicable brokerage fees are prepaid by Paint Calmly or its authorized fulfillment partners, as described in our Shipping Policy.

Customers should not ordinarily be required to pay additional import duties, customs fees, or brokerage charges when receiving an order.

If a shipping carrier or customs authority unexpectedly requests payment of an import-related charge, the customer should contact us at support@paintcalmly.com before making the payment whenever possible.

Payments are processed through the payment methods displayed during checkout. The availability of a particular payment method may depend on the customer’s location, device, order, transaction, or payment provider.

Product Information

Paint Calmly makes reasonable efforts to present product descriptions, dimensions, photographs, colors, contents, prices, and availability accurately.

However, the appearance of colors may vary depending on:

  • The customer’s screen or device settings

  • Lighting conditions

  • The printing process

  • The selected canvas size

  • Paint application

  • The customer’s painting technique

  • The characteristics of the original reference image

Paint-by-numbers kits are creative products. Minor differences may occur between the online product image, reference photograph, printed canvas, included paint colors, and completed artwork.

Product images may include frames, furniture, decorations, or other presentation elements for illustrative purposes. Only the materials and components specifically identified as included on the applicable product page form part of the purchase.

Nothing in this section limits the customer’s rights regarding products that arrive damaged, defective, incomplete, incorrect, or materially different from the product ordered.

Personalized Products and Customer-Submitted Content

Customers who submit a photograph, image, text, name, or other content for a personalized product confirm that they own the submitted content or have the necessary authorization and legal right to use it for that purpose.

Customers must not submit content that:

  • Infringes copyrights, trademarks, privacy rights, publicity rights, or other third-party rights

  • Is unlawful, fraudulent, threatening, abusive, hateful, or defamatory

  • Contains personal information that the customer is not authorized to provide

  • Depicts or promotes illegal activity

  • Cannot legally be reproduced or processed

  • Violates the rights of another person or organization

Submitting content does not transfer ownership of the customer’s original content to Paint Calmly.

The customer grants Paint Calmly and its authorized production and fulfillment partners a limited right to access, process, reproduce, resize, crop, adjust, and temporarily store the submitted content only as reasonably necessary to:

  • Produce the personalized product

  • Fulfill and deliver the order

  • Provide customer support

  • Prevent fraud or misuse

  • Comply with applicable legal obligations

Customer-submitted images will not be used for unrelated advertising or promotional purposes without the customer’s permission.

Paint Calmly may refuse or cancel an order containing content that appears to violate this Legal Notice, our Terms of Service, applicable law, or third-party rights.

When an order is canceled before production because the submitted content cannot legally or reasonably be processed, any applicable refund will be handled according to our Return and Refund Policy.

Intellectual Property

To the extent owned by or licensed to MRS NEGOCIOS DIGITAIS LLC, the original content of the Paint Calmly website, including its store name, logo, layout, graphics, text, photographs, videos, product presentation, and other materials, is protected by applicable intellectual property laws.

Protected website content may not be copied, reproduced, republished, distributed, modified, sold, licensed, or commercially exploited without prior written authorization, except where permitted by law.

Certain photographs, artwork, product images, trademarks, names, and other materials appearing on the website may belong to or be licensed from suppliers, artists, photographers, manufacturers, or other third parties.

Third-party intellectual property remains the property of its respective owners.

Reference to a third-party name, trademark, work, or property does not by itself imply endorsement, sponsorship, partnership, authorization, or affiliation.

A disclaimer, attribution, or reference to an owner does not authorize the use of intellectual property without the necessary permission or legal basis.

Intellectual Property Complaints

A rights holder who believes that content available through Paint Calmly infringes a copyright, trademark, or other intellectual property right may contact us at:

Email: support@paintcalmly.com

The notice should include:

  • Identification of the protected work, trademark, or right

  • Identification of the allegedly infringing content

  • The location of the content on the website

  • The complainant’s full name and contact information

  • An explanation of the basis of the complaint

  • Evidence of ownership or authorization, when available

  • A statement that the information submitted is accurate

Paint Calmly may remove, restrict, disable, or review disputed content while evaluating a good-faith intellectual property complaint.

Submitting a complaint does not guarantee that content will be removed when the complaint is incomplete, unsupported, fraudulent, or legally invalid.

Website Availability and Accuracy

Paint Calmly makes reasonable efforts to keep the website accurate, secure, and available.

However, access to the website may occasionally be interrupted because of:

  • Maintenance

  • Technical updates

  • Security measures

  • Internet or hosting failures

  • Third-party service interruptions

  • Events outside our reasonable control

Products, prices, promotions, payment methods, availability, and website features may be changed, corrected, limited, or discontinued when reasonably necessary.

Such changes will not ordinarily affect orders that have already been accepted, except where necessary to:

  • Correct an obvious pricing or product information error

  • Prevent or investigate fraud

  • Address a legal or regulatory requirement

  • Resolve a product availability problem

  • Implement a resolution agreed upon with the customer

If an accepted order cannot be fulfilled, Paint Calmly will contact the customer and provide an appropriate resolution in accordance with the applicable policies and law.

External Services and Links

The Paint Calmly website may use or contain links to third-party services, including:

  • Payment processors

  • Shipping carriers

  • Fulfillment providers

  • Social media platforms

  • Analytics services

  • Advertising platforms

  • Other external websites

Third-party websites and services are governed by their own terms, conditions, and privacy practices.

Paint Calmly is not responsible for content, services, or practices controlled solely by unrelated third parties.

The inclusion of an external link does not necessarily constitute an endorsement, partnership, sponsorship, authorization, or guarantee of that third party.

Customer Communications

Customers are responsible for providing complete, accurate, and current contact information when placing an order.

Order confirmations, payment information, tracking updates, service communications, policy notices, and responses to customer requests may be sent to the email address or telephone number provided by the customer.

Customers should review their inbox and spam or junk folders for communications relating to their orders.

Transactional communications relating to an order are separate from optional marketing communications.

Marketing messages will only be sent in accordance with applicable law and the customer’s communication preferences.

Consumer Rights

Nothing in this Legal Notice excludes, limits, restricts, or overrides any consumer right that cannot legally be waived.

Shipping, delivery, returns, refunds, personalized products, privacy, payments, and use of the website are also governed by the applicable policies published on the Paint Calmly website, including:

  • Shipping Policy

  • Return and Refund Policy

  • Privacy Policy

  • Terms of Service

If any provision of this Legal Notice conflicts with a mandatory consumer protection law, the applicable law will control.

Changes to This Legal Notice

Paint Calmly may update this Legal Notice to reflect changes in its business information, operations, products, services, website, or legal obligations.

The updated version will be published on the website with a revised “Last updated” date.

Changes will not retroactively reduce rights associated with an order already placed unless required by applicable law.

Contact Information

Questions, complaints, claims, legal communications, or intellectual property notices may be directed to:

Paint Calmly
MRS NEGOCIOS DIGITAIS LLC
911 E Atlantic Blvd, Ste 101
Pompano Beach, FL 33060
United States

Email: support@paintcalmly.com
Phone: +1 641-705-8487